The Ops Desk

Your business should run itself.
It doesn't have to be this hard.

A monthly desk that keeps your business systems running. Log a request, we fix it in the tools you already have, you approve it. Less admin, more growth.

Built on the tools you already pay for: Xero, MYOB, Google Workspace, Microsoft 365, Zoho and your industry software.
Our process

Three steps, no surprises

01

Tell us what is slowing you down

Fill out a quick form or book a free consultation. Tell us what is slowing you down and what you wish worked better.

02

We check your setup

A free consultation. We look at the tools you already have, tell you what we would fix first, and which plan fits. No obligation.

03

Log requests, we do them

You log requests on your own dashboard. We do them, you approve each one, and you get a report at the end of every month. Fixed price, never hourly.

How we help

What we handle on the desk

Fixes and health checks

A workflow stopped firing, a sync broke, a report is wrong, a user cannot log in. We find the cause in your setup and fix it, and we tell you what we changed in plain English.

Process fixes

The clunky bits of how your team works day to day. We tidy the process inside the tools you already have. No cookie cutter templates, everything built around how you and your team actually work.

Automation and integration

We connect your tools, automate the repetitive tasks, and make your systems talk to each other. Invoicing, scheduling, follow-ups, data entry, reporting. If you are doing it manually and it can be automated, we fix it.

System health checks

Already using software but not sure if it is set up right? We review your current tools and fix what is not working properly so you get more out of what you are already paying for.

Data cleanup and migration

Messy spreadsheets, duplicated records, data scattered across platforms. We clean it up, organise it, and move it into a system that actually works.

Custom reporting and dashboards

Stop guessing how your business is tracking. We build simple dashboards and reports that give you a clear picture of revenue, jobs, clients, and performance without digging through spreadsheets.

Document management

Files everywhere, nothing where you need it. We set up simple filing systems where documents go to the right place automatically and your team can find anything in seconds.

Quoting and proposals

Still building quotes from scratch every time? We set up templates and workflows so you can send professional quotes in minutes instead of hours.

Who we work with

Trades and construction, professional services, health and allied health, retail, hospitality, transport, and everything in between. If your business has admin that is eating your time, we can help.

Plans

The Ops Desk: someone in your corner every month

Systems drift. Staff change, software updates, a workflow stops firing, a report needs one more column. The Ops Desk is a monthly plan where you log requests on your own dashboard and we keep everything running and improving, with a monthly report of what was done. Fixed price, no hourly billing, no surprises.

Lite

$450 a month ex GST
  • Up to 3 requests a month
  • Broken things started within 4 business hours
  • Your own request dashboard
  • Monthly report
Ask about Lite

Plus

$1,800 a month ex GST
  • Up to 20 requests a month
  • Broken things started within 4 business hours
  • Your own request dashboard
  • Monthly report and a quarterly review
Ask about Plus

Anything bigger than about a day of work we flag before starting and break into requests where it makes sense. Three-month minimum, then monthly. Unused requests do not roll over.

Where we operate

Queensland-based, Australia-wide

Everything runs online through your own dashboard, so location does not matter. We work with businesses across Queensland and the rest of Australia, in Australian business hours.

See where your business is losing time

A free consultation. We look at how you run things and show you exactly what can be automated. No cost, no pressure.

Book a free consultation