The Ops Desk keeps your systems working month after month. You log requests on your own dashboard, we do them in the tools you already have, you approve each one. Fixed price, never hourly.
Each of these is a typical request on the desk. One defined change or fix, done inside the tools you already pay for, logged and explained.
A workflow stopped firing, a sync broke, a report is wrong, a user cannot log in. We find the cause in your setup and fix it, and we tell you what we changed.
The clunky bits of how your team works day to day, tidied inside the tools you already have. No cookie cutter templates. Everything built around how you and your team work.
We connect your tools, automate the repetitive tasks, and make your systems talk to each other. Invoicing, scheduling, follow-ups, data entry, reporting.
Already using software but not sure if it is set up right? We review your current tools and fix what is not working so you get more out of what you already pay for.
Messy spreadsheets, duplicated records, data scattered across platforms. We clean it up, organise it, and move it into a system that actually works.
Simple dashboards and reports that give you a clear picture of revenue, jobs, clients, and performance without digging through spreadsheets.
Filing systems where documents go to the right place automatically and your team can find anything in seconds.
Templates and workflows so you can send professional quotes in minutes instead of hours.
A monthly plan for businesses that want their systems looked after. You log requests on your own dashboard: a workflow that stopped firing, a field to add, a report to build, an import to clean, a user to set up. We do them, you approve, and you get a report at the end of every month. Fixed price, never hourly.
One defined change or fix: a workflow, a field or layout change, a report, an import or dedupe, a form or app connection, a user setup, an email template, or a monthly hygiene check. Anything bigger than about a day of work we flag before starting and break into requests where it makes sense.
Everything through the dashboard, not phone or email. Acknowledged the same business day. Broken things started within 4 business hours, Monday to Friday. Three-month minimum, then monthly with 30 days notice. Unused requests do not roll over. We take an export before any bulk change and log every change on the request.
Start with the free consultation. We will tell you honestly which plan fits, or whether you need one at all.